Carrick Institute for Graduate Studies, Inc.
Website & Marketing Privacy Policy

Effective Date: August 7, 2025

1. Introduction

Carrick Institute for Graduate Studies, Inc. ("Carrick Institute," "we," "our," or "us") provides advanced educational programs, events, and resources for healthcare professionals worldwide.

This Website & Marketing Privacy Policy explains how we collect, use, share, and protect your information when you interact with our websites, forms, advertisements, emails, and related digital services (collectively, the "Website").

This policy applies to all visitors, subscribers, event registrants, ad respondents, and individuals who request information from Carrick Institute but have not yet enrolled as Scholars.

2. Information We Collect

We collect information that helps us operate our Website, communicate effectively, and improve our educational and marketing outreach. This includes, but is not limited to:

• Personal identifiers: Name, email address, phone number, date of birth, gender, and mailing or billing address.
• Professional information: Job title, profession, licensure type, organization or practice name, specialty area, years in practice, and country or state of residence.
• Educational and interest information: Learning preferences, course interests, event attendance, prior Carrick Institute interactions, and topics of inquiry.
• Form submission data: Information voluntarily provided through online forms, such as contact requests, consultation or course inquiries, event registrations, newsletter sign-ups, downloads, surveys, or chat messages. This may include details about your professional background, interests, or goals.
• Marketing interaction data: Ad clicks, email engagement, website activity, social media interactions, and responses to surveys or promotions.
• Technical data: IP address, browser type, device identifiers, operating system, referral source, and approximate geographic region (not precise geolocation).
• Any other information you choose to provide voluntarily through forms, emails, conversations, or communications with us.

We collect this information directly from you and automatically through cookies, analytics tools, and integrated marketing platforms.

We may collect additional information as reasonably necessary to fulfill the purposes described in this Policy, to comply with legal obligations, or to improve our educational and marketing services. Any material change to the types of information collected or how it is used will be reflected in an updated version of this Policy.

3. How We Use Information

We use your information to:

• Operate, maintain, and improve our Website and related services
• Respond to your inquiries, form submissions, or requests for information
• Send newsletters, course updates, or event invitations you have opted to receive
• Personalize your Website experience and communications
• Measure the effectiveness of our ads and optimize marketing campaigns
• Analyze aggregate trends to enhance content relevance
• Prevent fraud, misuse, or unauthorized access
• Comply with legal and regulatory obligations

We do not sell personal information.

4. How We Share Information

We share personal information only with trusted service providers who perform functions on our behalf under contractual confidentiality and data protection obligations. These may include:

• Website hosting and cloud infrastructure providers
• CRM and marketing automation platforms
• Payment processors and financial services
• Learning management systems (LMS)
• Email marketing and analytics providers
• Advertising and social media networks
• IT support, administrative contractors, and consultants

Our service providers are permitted to process your data only as necessary to perform their services for us and are prohibited from using it for any other purpose. The specific providers we use may change over time; the categories above represent the types of third parties we engage.

We maintain an internal vendor registry and conduct due diligence on all processors to ensure compliance with data protection laws and industry security standards.

We may also disclose information:

• When required by law or legal process;
• To protect our rights, property, or safety; or
• With your explicit consent (e.g., sharing your contact information with a partner organization or directory listing if you opt in).

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to collect and analyze data for the following purposes:

• Recognize returning visitors and improve your browsing experience
• Track traffic sources, visitor interactions, and aggregate performance metrics
• Personalize content, ads, and recommendations
• Enable functionality for secure login, form retention, or account features

You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

We use analytics and advertising tools (such as Google Analytics and Meta Pixel) to understand behavior and improve relevance. These third parties may use cookies or device identifiers under their own privacy policies.

We do not respond to browser "Do Not Track" signals.

For more details on cookies, see our Cookie Preferences notice (if applicable).

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to certain processing
• Withdraw consent for marketing at any time
• Request information about how your data is used or shared

You can unsubscribe from marketing emails at any time using the Unsubscribe link in any message or by contacting legal@carrickinstitute.com.

California residents may exercise additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, correct, delete, and opt out of specific types of data sharing (Carrick Institute does not sell personal information).

Residents of the EU, EEA, and UK may contact us to exercise GDPR rights related to access, rectification, portability, and objection.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, including compliance with legal, accounting, and marketing requirements.

We also maintain suppression lists to honor opt-out and unsubscribe requests.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information from loss, misuse, or unauthorized access. These include:

• TLS/SSL encryption for data transmitted through the Website
• Secure hosting and network firewalls
• Access controls and confidentiality agreements with staff and vendors
• Regular review of security and data handling practices

While no system is completely secure, we follow PCI-DSS and industry best practices to minimize risk.

9. International Transfers

Your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

When transferring data from the European Economic Area (EEA), the United Kingdom, or other regions with data protection laws, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

10. Children's Privacy

Our Website and marketing materials are intended for professional adult audiences. We do not knowingly collect personal data from children under 18. If you believe a minor has provided personal information, please contact us to request deletion.

11. Updates to This Policy

We may update this Policy periodically to reflect operational or legal changes. Updates will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of any changes.

12. Contact Information

For questions, privacy requests, or complaints, contact:

• Data Protection Officer
• Carrick Institute for Graduate Studies, Inc.
• 8910 Astronaut Blvd, Suite 102
• Cape Canaveral, FL 32920 USA
• Email: legal@carrickinstitute.com
• Tel: +1 (321) 868-6464

13. Related Policies

This Website & Marketing Privacy Policy works in conjunction with:

• Scholar Terms & Conditions & Privacy Policy – governs enrolled student data, payments, and educational services.